Terms & Conditions

​Welcome to Velor Homes (Pty) Ltd. By accessing or purchasing from www.velorhomes.com or www.velorhomes.co.za, you agree to the following Terms & Conditions. Please read them carefully.

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General

These Terms govern your use of our website and any purchases made from Velor Homes. By placing an order, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian.

• The information you provide is accurate and complete.

We reserve the right to update or modify these Terms at any time without prior notice.

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Products

Velor Homes sells home decor and related items.

• All products are subject to availability.

• We make every effort to display product colours and images accurately, but actual colours may vary slightly due to lighting and screen settings.

• We reserve the right to discontinue products at any time.​

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Pricing & Payments

• All prices are listed in South African Rand (ZAR).

• Prices do not include delivery fees unless stated otherwise.

• We reserve the right to change prices at any time without notice.

• Payment must be made in full at checkout via our secure payment providers.

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

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Orders & Acceptance

Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

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We reserve the right to:

• Refuse or cancel any order

• Cancel orders due to stock unavailability

• Cancel orders where fraudulent or suspicious activity is suspected

If we cancel your order, you will receive a full refund.

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Delivery

Delivery times provided are estimates and may vary due to courier delays or unforeseen circumstances.

Velor Homes is not responsible for delays caused by third-party courier services, incorrect addresses provided by customers, or circumstances beyond our control.

Risk in the goods passes to you upon delivery.

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Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

Please review our full Returns Policy here:
👉 https://www.velorhomes.com/returns-and-refund

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Intellectual Property

All content on this website — including images, logos, product designs, text, and branding — belongs to Velor Homes and may not be copied, reproduced, or used without written permission.

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Limitation of Liability

Velor Homes will not be liable for:

• Indirect or consequential losses

• Delays beyond our reasonable control

• Minor variations in product appearance

Our liability is limited to the amount paid for the product purchased.

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Privacy

Your personal information is handled in accordance with our Privacy Policy:
👉 https://www.velorhomes.com/privacy-policy

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Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

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Contact Information

For any questions regarding these Terms & Conditions, please contact:

Velor Homes 📧 support@velorhomes.com